ICM

Integrated Care Management

Integrated Care Management is both a model and a platform, working in tandem to streamline care delivery. Your organization can’t get the most value out of a technology platform unless it’s synced with your care delivery model.

Integrated Technology Integrated Teams Integrated Patients

Care Management Principles

Patient-Centered

Patient-centered care focuses on strengthening the patient-clinician relationship, promoting communication, educating patients in their health, and encouraging patients to be active participants in their own care.

Team-Based

Comprised of multidisciplinary clinical roles, team-based care encourages each team member to work at the highest level of their licensure, experience, and abilities and collectively share in the delivery of care.

Longitudinal

Delivering care longitudinally means that patients are managed across multiple sites and across entire episodes of care.

Proactive

Proactive care goes “upstream” to identify social and environmental factors that impact patients’ health and then intervenes to prevent clinical problems.

Platform

About the Platform

Coordination Toolset Coordination Toolset

Teamwork and communication made easy

Pathways

Pathways

Task Management

Task Management

Comments

Comments

Inbox

Inbox

  • Notes
  • Assign to clinician or role
  • Task lists
  • Set due day
  • Followers
  • Activity log
  • Time tracking
  • Print view
Actionable Alerts Actionable Alerts

Data you can act on—right when you need it

Risk List
  • Customer-defined alerts
  • Alert lists
  • Stock alerting rules
  • Filter and sort controls
  • Alert statuses: Needs Attention, Open, and Closed
Patient Engagement Patient Engagement

Web-based outreach to assess, educate, and activate

Population Segmentation Population Segmentation

Patient groups defined exactly the way you want

EMR/HIS Integration EMR/HIS Integration

Put your data to work and eliminate double charting

  • EMR → RW: auto-import patients
  • EMR → RW: trigger alerts and pathways
  • Mirth, HL7, Redox Engine
  • RW → EMR: incremental updates
  • RW → EMR: charting documentation
  • RW → EMR: send other reports
athena
meditech
nextgen
mckesson
ge
cerner
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