Meet Brenda. She manages a large and growing team of care coordinators that are spread across different markets in multiple states. Brenda’s responsibility is to ensure her care coordinators deliver care consistently and reliably. She needs RoundingWell to remove friction from care management activities her coordinators carry out. They need RoundingWell to automate steps in their care management workflows.
Brenda uses Pathways to reduce unwanted variations in care delivery processes. With pathways, she can standardize and scale care protocols to each and every coordinator no matter where the coordinator is located.
Coordinators can be alerted in RoundingWell when a pathway is ready to be started. Since their integrated care model is multidisciplinary, coordinators work closely with other care team members. RoundingWell helps keep care teams in sync through task management and communication.
More and more, care team members span multiple organizations and settings. Clinicians use RoundingWell to collaborate across care teams and settings.
Getting back to Brenda, she’s able to keep an eye on her teams’ activity in RoundingWell. She can track workforce productivity and team performance to balance workloads, make adjustments to protocols, and recognize high performers on her teams.