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Customer Success Engineer

Location: Nashville, TN or Remote in the United States

Provider and payer organizations across the healthcare industry face an uphill climb.

As payment reforms reshape healthcare, care teams are tasked with new challenges: engaging patients from a distance, working across disciplines, sharing information, making handoffs, tracking the impact of care management on costs and outcomes. The list goes on and on.

As more is demanded of care teams, the software tools they've relied upon come up short and fail. Inflexible software leads to frustrated teams. Frustration affects performance, which increases costs and threatens organizational objectives.

RoundingWell believes there’s a better way.

Each organization has unique needs. Each team has unique needs. We’re on mission to engineer a platform of flexible building blocks that supports care management teams and their workflows. The challenge is in architecting a platform that is highly configurable while ensuring a high-quality user experience and that allows us to be highly responsive to our customers’ needs.

Because of our extreme focus on customer satisfaction, RoundingWell is going up against some of the largest health IT vendors and winning. Now we’re on the hunt to add amazing, talented people to our team.

This is where you come in...

Our team is looking to add a Customer Success Engineer to help make our customers’ workflow dreams a reality. You’d be the expert on building forms for tracking and documenting patient care while also owning the underlying data models that power our customer’s care team workflows.

Required Skills

• Experience with Javascript and JSON.

• Experience with data modeling.

• Experience with HTML, CSS and Bootstrap. 

• Strong understanding of form components with an eye towards useability.

• Capacity to excel on both individual and team-based projects.

• Proficiency with versioning systems like Git.